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For work to be fulfilling and lead to success, Gladwell argues it must possess three qualities: Control over your own tasks. Complexity: Engaging the mind.

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In statistics, an "outlier" is a data point that lies far outside the normal range. Gladwell adapts this term to describe people who are so successful that they stand as statistical and social outliers. His central and revolutionary argument is that these exceptional individuals are not merely self-made geniuses. Instead, their success is inextricably tied to a web of external factors: .

He served an intensive apprenticeship with the Royal Shakespeare Company.

Gladwell shows how arbitrary cutoff dates can dictate destiny. In the opening chapter, he analyzes Canadian ice hockey players and reveals that an overwhelming majority of elite players are born in January, February, or March. Because the eligibility cutoff date for youth hockey is January 1st, the oldest boys in any given age group are bigger, stronger, and more coordinated. They get more coaching and ice time, creating a self-fulfilling prophecy of success. 3. The Myth of the High IQ