Canon Service Tool V.4718

Using a tool that is "too old" (version number too low) for your specific printer will permanently "lock" access to Service Mode, preventing any future resets. For MG3600 users, v.4713 is the minimum, but v.4718 is recommended to avoid lockout. For the newer MG3650S, you may actually need v.5103 instead.

You must connect the printer via a USB cable. This tool does not work over Wi-Fi, according to a PDF guide. canon service tool v.4718

For newer printer models, be aware that you may need a more recent version of the Service Tool. The 4718 version works best for printers released around 2014-2016. For printers released after 2017, you may need to purchase a newer tool or use an alternative like WICReset. Using a tool that is "too old" (version

If you have a Canon MegaTank (G-series), do not use v.4718. Canon designed these with a replaceable "Maintenance Cartridge" (MC-30 or MC-31). You just buy a new box ($12) and snap it in. The printer automatically resets. Note: V.4718 can force-reset these, but you will ruin the physical box. You must connect the printer via a USB cable

To successfully reset your printer, you must fulfill the following hardware and software requirements:

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