Alternatively, you can uninstall the existing driver and let Windows reinstall it automatically:
This is the most frequently reported problem. The update appears in the optional updates list, but every attempt to install it fails without an error message. In other cases, it appears to install successfully but then keeps showing up as available again, as if it was never installed.
At its core, the Alps Electric HIDClass 10013 driver is a software bridge that allows your Windows operating system to communicate effectively with your laptop's built-in touchpad.
The represents a mature, I2C-based touchpad that has transitioned from proprietary ALPS control to full HID and Precision Touchpad compatibility under Windows 10/11. As of 2026, users should rely on OEM or Microsoft inbox drivers rather than seeking obsolete ALPS packages. On Linux, the device works out-of-the-box with the hid-alps module.
If you administer a logical access control system using HID iCLASS credentials, and you need a zero-footprint, driverless solution for Windows, Linux, or macOS logins—
If your touchpad stopped working immediately after a Windows update, rolling back to the previous stable driver version is the fastest fix. Press Windows Key + X and select .
For nearly a decade, users—particularly those with Dell Latitude or Lenovo laptops—have encountered this specific driver update. The "HIDClass 1.0.0.13" driver is designed for , the hardware responsible for translating your finger movements into cursor actions. The Infinite Loop
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To future-proof your product:
A clean boot starts Windows with a minimal set of drivers and startup programs, which can help determine whether a background service or program is interfering with the driver installation. This troubleshooting method can isolate conflicts that prevent the driver from installing properly.
Last updated: January 2025 – reflects the most current module hardware and software revisions.
Check the box next to (or similar Alps listings).
If your system recently updated and broke your input device, work through these solutions sequentially. You will need an external USB mouse or knowledge of Windows keyboard shortcuts to navigate during these steps. 1. Roll Back the Driver