To generate an activation key for a client, you must use the included with your XLS Padlock installation. Open the XLS Padlock Key Generator . Paste the System ID provided by your customer.

The user must provide their new System ID, and you will need to issue a replacement activation code. Best Practices for Workbook Authors

Understanding XLS Padlock Activation Codes: Secure Your Excel Workbooks

Many users confuse the two. When you purchase XLS Padlock (from the developer, XLS Padlock Ltd. ), you receive a (e.g., XLP-XXXX-YYYY-ZZZZ ). This key is entered into the XLS Padlock Protector software (the tool used by administrators to encrypt Excel files).

Provide a simple "Getting Started" PDF or video showing users where to find their System ID and how to paste the activation code. This drastically reduces customer support tickets.